Welcome to Our Help Site

• Can I get your full suspension bikes with IGH and belt drive?
• What are the advantages of a belt over chain?
• What are the advantages of an IGH over a traditional cassette?
• What are the advantages of Kindernay IGH?
• What is an Internal Gear Hub (IGH)?

• What is the top speed? How fast does it go ?
• What lights are you using ?

• Are there different classes of electric bikes?
• Do you have an affiliate program or How do I become a dealer or start drop-shipping?
• Do you offer payment plans?
• How much assembly is required once I receive a Watt Wagons bike?
• Throttle
• Veterans and Frontline Worker Discount
• What about repairs and service of my e-bike?

See all articles in General →

• Can you tell me more about the battery?
• Differences between various component options
• How do the color options work?
• How much does it cost ?
• What is the top speed? How fast does it go ?
• What is the weight of the fully assembled e-bike?
• What's the current lead time from order to delivery?

See all articles in Hydra →

• More information for front lights
• More information for rear lights

• Can I get higher top speed from the same motor by getting a higher voltage battery (48V vs. 52V on Hydra Black)?
• Do you have a controller for Bafang M600?
• Do you offer high speed charging? How does your 10A charger work?
• How do I configure my Archon X1? What are the different modes?
• How do I remove my Bafang Ultra motor to ship for any repairs or upgrades?
• How should I charge my battery for maximum battery life?
• What are CANBUS and UART?

See all articles in Motors, Controllers and Batteries →

• How do I find out my frame size?