What about repairs and service of my e-bike?

Our e-bikes are meant to be automotive grade quality and therefore, fairly straightforward to service and maintain:

  • Most of our components are standard high quality components
  • Motor and battery are easily swappable in case of any problems
  • We offer guidance over video calls to your local bike shop through anything they don’t understand
  • Most of the bike shops in your local area should be able to service your bike in general. If you have issues with advanced components like battery / motor etc., we just send you a new one to switch and replace. If you are under warranty, you just send us the defective part back

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